About north penn water authority
North Penn Water Authority is a municipally owned, non-profit Authority with a ten member Board of Directors. Board members are appointed to a five year term by their member municipalities. It is the responsibility of each member of the Board of Directors to represent their communities’ interest in the running and operation of NPWA. Board meetings are held once per month and are open to the public.
The most important duty of NPWA is to provide the public with a safe and reliable supply of drinking water. Our employees, many of whom are NPWA customers themselves, take pride in being able to provide this service to the community.
What started out as a small water utility serving 7,000 customers in 7 municipalities has grown to one providing water to over 34,000 customers in 21 municipalities. There have been many changes over the decades, but one thing has remained the same. NPWA is committed to bringing our customers a safe, reliable, and economical water supply now and into the future. If you would like to know more about the Authority’s history, click here.
North Penn Water Authority employees are easily identified. Employees working in the community wear uniforms with the NPWA logo. In many cases, when NPWA is working in an area, company vehicles are parked in a conspicuous location to inform local residents of our presence. Company representatives also carry picture identification cards. If you have any questions about the identity of a NPWA employee, ask that employee to see an ID card, or call our office to see if any of our employees are working in your area. Each NPWA vehicle is equipped with a two way radio and can be contacted by our office if necessary.