North Penn Water Authority - Committed to Providing Safe, Reliable, and Economical Water
A dedicated, professional workforce committed to providing the community with a safe, reliable, and economical water supply

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January 21, 2014

npwa truckIn light of recent news reports of robbers posing as utility workers in various areas to gain access to residents’ home, this is an important reminder to our customers that North Penn Water Authority employees can easily be identified by their photo ID badge. Do not allow any unexpected utility worker into your home without ensuring they have proper identification.  Request that the employee show you a photo identification badge.  If you are unable to view the badge without opening your door and do not see a company vehicle in the street, call the office to see if any NPWA employees are working in your area.  Other things you should know are that employees working in the community wear uniforms with the NPWA logo in addition to having an ID badge.  Company vehicles with our logo are parked in a conspicuous location to inform residents of the Authority’s presence when working in an area.  If they are claiming to be a worker with another utility, use the same caution, and contact the appropriate utility to verify they are who they claim to be.  Your safety is important to us, so do not hesitate to call us at 215-855-3617 to verify the identity of anyone indicating they are a North Penn Water Authority employee who needs to access your home for any reason.




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North Penn Water Authority
300 Forty Foot Road
Lansdale, PA 19446
Phone: 215.855.3617
Fax: 215.855.2756
After Hours Emergency Number:
Safe Drinking Water Hotline:
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