Accessibility Statement for North Penn Water Authority

North Penn Water Authority (NPWA) is committed to ensuring digital accessibility for all users, including individuals with disabilities. We strive to continually improve the user experience for everyone and to apply relevant accessibility standards to our website and digital communications.

Commitment to Accessibility

NPWA is actively working to improve the accessibility and usability of our website in accordance with applicable accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and the requirements of the Americans with Disabilities Act (ADA).

Our goal is to provide online content and services that are accessible to all customers, employees, and members of the public.

Some website content, specifically older content and PDFs may not be fully accessible. We will to work to convert all current documents as efficiently as possible. 

Third-Party Content

While NPWA strives to ensure accessibility throughout our website, some third-party applications, linked websites, or embedded content may not be fully accessible. We encourage users to contact us if they encounter accessibility barriers involving third-party content.

Need Assistance?

If you experience difficulty accessing any content on this website, encounter an accessibility issue, or need information in an alternative format, please contact us at customerservice@npwa.org or call 215-855-3617, Monday through Friday, 8:30AM – 4:30PM.