Billing Info

CUSTOMER SERVICE

Water usage bills are determined by periodic meter readings to determine water consumption. Residential meters are read quarterly, while most commercial and business meters are read on a monthly basis.

Payment of bills may be paid by check, money order, credit card or E-check in the following ways:



Mail

Mail to: P.O. Box 667, Souderton, PA 18964-0667

Be sure to write your account number on the check and include your payment stub.

Payment must be received by the due date or a 10% penalty will be applied.



Dropped off at our office during business hours

In our lobby: Monday through Friday (excluding holidays) from 8:30 am to 4:30 pm. Anytime: Deposit payment in the drop box outside the front door of our office.

We are located at: 300 Forty Foot Road (near the intersection of Allentown & Forty Foot Roads), Lansdale, PA.



Credit Card Payments

Payment may be made at the NPWA office, by phone, or by clicking here to pay online. NPWA accepts Visa, MasterCard, or Discover, Google and Apple Pay, PayPal, and Venmo.



E-check

Electronic Check is an electronic version of a paper check used to make payments online. Anyone with a checking or savings account can pay by E-check.

(Checks returned for any reason, will incur a $35.00 service charge)



Interactive Voice Response System (IVR)

Payment may be made by phone by dialing 844-915-1241. You can also call the office at 215-855-3617 and press 4. You will need your twelve digit account number. Your financial information is never stored in our system. For more information, click here.



E-Billing

You may also sign up for E-Billing to opt-out of receiving a paper bill and receive an email notification that your bill is online and ready for payment.

To use the E-Billing option, you will need to register and log in to your customer account and change your billing preferences to E-Billing.

Water usage bills are determined by periodic meter readings to determine water consumption. Residential meters are read quarterly, while most commercial and business meters are read on a monthly basis.

Payment of bills may be paid by check, money order, credit card or E-check in the following ways:



Mail

Mail to: P.O. Box 667, Souderton, PA 18964-00667

Be sure to write your account number on the check and include your payment stub.

Payment must be received by the due date or a 10% penalty will be applied.



Dropped off at our office during business hours

In our lobby: Monday through Friday (excluding holidays) from 8:00 am to 4:30 pm. Anytime: Deposit payment in the drop box outside the front door of our office.

We are located at: 300 Forty Foot Road (near the intersection of Allentown & Forty Foot Roads), Lansdale, PA.



Credit Card Payments

Payment may be made at the NPWA office, by phone, or by clicking here to pay on-line. NPWA accepts Visa, MasterCard, or Discover.

(There is no additional fee to pay by credit card)



E-check

Electronic Check is an electronic version of a paper check used to make payments online. Anyone with a checking or savings account can pay by E-check.

(Checks returned for any reason, will incur a $35.00 service charge)



Interactive Voice Response System (IVR)

Payment may be made by phone by dialing 844-915-1241. You can also call the office at 215-855-3617 and press 4. You will need your twelve digit account number. Your financial information is never stored in our system. For more information, click here.



E-Billing

You may also sign up for E-Billing to opt-out of receiving a paper bill and receive an email notification that your bill is online and ready for payment.

To use the E-Billing option, you will need to register and login to your customer account and change your billing preferences to E-Billing.