Billing Info
Payment of bills may be paid by check, money order, credit card or E-check in the following ways:
Mail to: P.O. Box 667, Souderton, PA 18964-0667
Be sure to write your account number on the check and include your payment stub.
Payment must be received by the due date or a 10% penalty will be applied.
Dropped off at our office during business hours
In our lobby: Monday through Friday (excluding holidays) from 8:30 am to 4:30 pm. Anytime: Deposit payment in the drop box outside the front door of our office.
We are located at: 300 Forty Foot Road (near the intersection of Allentown & Forty Foot Roads), Lansdale, PA.
Credit Card Payments
Payment may be made at the NPWA office, by phone, or by clicking here to pay online. NPWA accepts Visa, MasterCard, Discover, Amex, Google and Apple Pay, PayPal, and Venmo. Please be aware of billing changes that will go into effect on January 1, 2023. North Penn Water Authority customers who pay their bill with a credit or debit card, Google and Apple Pay, or PayPal and Venmo, will be charged a $1.00 service fee per transaction, with a maximum transaction cap of $1,000. There will be no fee or transaction cap for paying by check, ACH, or E-check. No action is required at this time, unless you would like to make changes to your payment options. Please visit our website at npwa.org/online-bill-pay. For questions, please contact our Customer Service Department at 215-855-3617 or customerservice@npwa.org.
E-check
(Checks returned for any reason, will incur a $35.00 service charge)
Interactive Voice Response System (IVR)
Payment may be made by phone by dialing 844-915-1241. You can also call the office at 215-855-3617 and press 4. You will need your twelve digit account number. Your financial information is never stored in our system. For more information, click here.
E-Billing
You may also sign up for E-Billing to opt-out of receiving a paper bill and receive an email notification that your bill is online and ready for payment.
To use the E-Billing option, you will need to register and log in to your customer account and change your billing preferences to E-Billing.
Payment of bills may be paid by check, money order, credit card or E-check in the following ways:
Mail to: P.O. Box 667, Souderton, PA 18964-00667
Be sure to write your account number on the check and include your payment stub.
Payment must be received by the due date or a 10% penalty will be applied.
Dropped off at our office during business hours
We are located at: 300 Forty Foot Road (near the intersection of Allentown & Forty Foot Roads), Lansdale, PA.
Credit Card Payments
(There is no additional fee to pay by credit card)
E-check
(Checks returned for any reason, will incur a $35.00 service charge)
Interactive Voice Response System (IVR)
Payment may be made by phone by dialing 844-915-1241. You can also call the office at 215-855-3617 and press 4. You will need your twelve digit account number. Your financial information is never stored in our system. For more information, click here.
E-Billing
To use the E-Billing option, you will need to register and login to your customer account and change your billing preferences to E-Billing.
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