Billing Info

Water usage bills are determined by periodic meter readings to determine water consumption. Residential meters are read quarterly, while most commercial and business meters are read on a monthly basis.

Payment of bills may be paid by check, money order, credit card or E-check in the following ways:

Mail

Mail to:  P.O. Box 667, Souderton, PA 18964-0667

Be sure to write your account number on the check and include your payment stub.

Payment must be received by the due date or a 10% penalty will be applied.

Dropped off at our office during business hours

In our lobby: Monday through Friday (excluding holidays) from 8:30 am to 4:30 pm. Anytime: Deposit payment in the drop box outside the front door of our office.

We are located at: 300 Forty Foot Road (near the intersection of Allentown & Forty Foot Roads), Lansdale, PA.

Credit Card Payments

Payment may be made at the NPWA office, by phone, or by clicking here to pay on-line. NPWA accepts Visa, MasterCard, or Discover.

(There is no additional fee to pay by credit card)

E-check

Electronic Check is an electronic version of a paper check used to make payments online. Anyone with a checking or savings account can pay by E-check.

(Checks returned for any reason, will incur a $35.00 service charge)

Interactive Voice Response System (IVR)

Payment may be made by phone by dialing 844-915-1241. You can also call the office at 215-855-3617 and press 4. You will need your twelve digit account number. Your financial information is never stored in our system. For more information, click here.

E-Billing

You may also sign up for E-Billing to opt-out of receiving a paper bill and receive an email notification that your bill is online and ready for payment.

To use the E-Billing option, you will need to register and login to your customer account and change your billing preferences to E-Billing.

Water usage bills are determined by periodic meter readings to determine water consumption. Residential meters are read quarterly, while most commercial and business meters are read on a monthly basis.

Payment of bills may be paid by check, money order, credit card or E-check in the following ways:

Mail

Mail to:  P.O. Box 667, Souderton, PA 18964-00667

Be sure to write your account number on the check and include your payment stub.

Payment must be received by the due date or a 10% penalty will be applied.

Dropped off at our office during business hours

In our lobby: Monday through Friday (excluding holidays) from 8:00 am to 4:30 pm. Anytime: Deposit payment in the drop box outside the front door of our office.

We are located at: 300 Forty Foot Road (near the intersection of Allentown & Forty Foot Roads), Lansdale, PA.

Credit Card Payments

Payment may be made at the NPWA office, by phone, or by clicking here to pay on-line. NPWA accepts Visa, MasterCard, or Discover.

(There is no additional fee to pay by credit card)

E-check

Electronic Check is an electronic version of a paper check used to make payments online. Anyone with a checking or savings account can pay by E-check.

(Checks returned for any reason, will incur a $35.00 service charge)

Interactive Voice Response System (IVR)

Payment may be made by phone by dialing 844-915-1241. You can also call the office at 215-855-3617 and press 4. You will need your twelve digit account number. Your financial information is never stored in our system. For more information, click here.

E-Billing

You may also sign up for E-Billing to opt-out of receiving a paper bill and receive an email notification that your bill is online and ready for payment.

To use the E-Billing option, you will need to register and login to your customer account and change your billing preferences to E-Billing.

A dedicated, professional workforce committed to providing the community with a safe, reliable, and economical water supply.

Contact Info

Address: 300 Forty Foot Road

Lansdale, PA 19446

Phone: 215.855.3617

Fax: 215.855.2756

After Hours Emergency Number: 215.855.9945

Safe Drinking Water Hotline: 800.426.4791

General Email: info@npwa.org

Service Email: customerservice@npwa.org

Address: 300 Forty Foot Road

Lansdale, PA 19446

Phone: 215.855.3617

Fax: 215.855.2756

After Hours Emergency Number: 215.855.9945

Safe Drinking Water Hotline: 800.426.4791

General Email: info@npwa.org

Service Email: customerservice@npwa.org

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