Online Bill Pay
North Penn Water has two online bill payment options, a one-time express payment option that can be used by tenants and property owners and a customer portal that can be accessed by homeowners and property owners that requires the customer to create an account.
One Time Pay Payments
One Time Pay payments or payment by a Tenant – If you want to make a one-time online payment without registering for a customer portal account, click the ‘Continue’ below and then ‘Pay Now’ . Tenants cannot register for an online account at our customer portal site.
Customer Portal Account
If you are a homeowner or property owner and would like to set up a customer portal account, please click ‘Continue’ below to go to the customer portal sign-in page. Select the ‘Register Now’ button to create a new customer portal account.
The customer portal allows you to pay your bill online by credit card or E-Check, Google and Apple Pay, PayPal and Venmo, view past statements, sign up for recurring payments and pay by text.
Changes effective January 1, 2023:
NPWA customers will be allowed two payments per invoice if paying with a Credit or Debit Card, Google or Apple Pay, PayPal, and Venmo. These forms of payment will charge a service fee of $1.00 and there will be a maximum payment amount of $1,000.
There is no service fee OR transaction cap for paying by Check, ACH, or E-Check.
For questions, please contact our Customer Service Department at 215-855-3617 or firstname.lastname@example.org.
Tenants or property managers cannot register for an online account at our customer portal. Click here to learn about all the ways you can pay your water bill.
Please Note: To avoid billing reminder emails from entering your spam folder, please add Reply@invoicecloud.net to your safe sender list.
*By clicking ‘Continue’, you will be taken to a third party site.