The North Penn Water Authority is composed of a dedicated, professional workforce that is committed to providing customers with a safe, reliable and economical water supply. Because of this commitment, the Authority continually invests into the infrastructure and technology needed to meet this critical mission. On this website, you can find information on the ways the Authority is doing this. If you have any questions, call to speak with our staff. We are here to serve you. 

E-BILLING

Customers may sign up for E-Billing to opt-out of receiving a paper bill and receive an email notification that the bill is online and ready for payment. To use the E-Billing option, you will need to register and login to your customer account to change your billing preferences.

REFILL FROM THE TAP

To learn how refilling from the tap helps protect the environment, click here.

NPWA IVR bill payment 
North Penn Water Authority customers can pay their water bill any time, day or night, that is most convenient for them either online or by telephone using our Interactive Voice Response (IVR) system.  To use IVR, dial 215-855-3617, and press 4. Click here for more information.