News

January 31, 2020

January 31, 2020

New Lobby Hours

North Penn Water Authority has new Lobby Hours effective February 3, 2020. Our Lobby will be open from 8:30 am to 4:30 pm. Our phones will be answered between the hours of 8:30 am and 4:30 pm. Customers with a water related emergency between the hours of 4:30 pm and 8:30 am can call our After Hours Emergency number at 215-855-9945.

January 14, 2020

January 14, 2020

NPWA IVR Bill Payment

North Penn Water Authority customers can pay their water bill any time, day or night, that is most convenient for them either online or by telephone using our Interactive Voice Response (IVR) system. To use IVR, dial 844-915-1241. You can also call the office at 215-855-3617 and press 4.

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January 2, 2020

January 2, 2020

Hillcrest Tank Replacement Project

North Penn Water Authority (NPWA) is replacing its current water tank with a new water tank on Frederick and Clear Spring Roads in the Hillcrest section of Lansdale. Replacing this tank is part of a larger infrastructure improvement project in the Hillcrest section of Lansdale that will enhance fire protection, public safety and water quality.

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September 14, 2019

September 14, 2019

E-Billing Information

Customers may sign up for E-Billing to opt-out of receiving a paper bill and receive an email notification that the bill is online and ready for payment. To use the E-Billing option, you will need to register and login to your customer account to change your billing preferences.

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April 22nd, 2019

April 22nd, 2019

Refill From The Tap

To learn how refilling from the tap helps protect the environment, click here.

A dedicated, professional workforce committed to providing the community with a safe, reliable, and economical water supply.

Contact Info

Address: 300 Forty Foot Road

Lansdale, PA 19446

Phone: 215.855.3617

Fax: 215.855.2756

After Hours Emergency Number: 215.855.9945

Safe Drinking Water Hotline: 800.426.4791

General Email: info@npwa.org

Service Email: customerservice@npwa.org

Address: 300 Forty Foot Road

Lansdale, PA 19446

Phone: 215.855.3617

Fax: 215.855.2756

After Hours Emergency Number: 215.855.9945

Safe Drinking Water Hotline: 800.426.4791

General Email: info@npwa.org

Service Email: customerservice@npwa.org

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